A common trend that mobile operators are seeing in their subscribers today is the level of migration from one handset to another. With mobile operators being able to offer popular devices at competitive and reduced prices upon the renewal or signing of new contracts, the question arises as to whether device-subscriber compatibility plays a role in SmartPhone adoption.
Using SevenFlow, mobile operators gain insight onto how their subscribers consume data on a specified OS, and which factors contribute to churn. With this knowledge, operators can create tailored offers that will help reduce the churn rate, or target consumers with specific devices that are complementary to their data consumption trends.
It was hard to ignore the bad news affecting RIM in recent weeks. One would expect that prolonged outages coupled with the much publicized launch of the iPhone 4S would have a negative impact on sales of Blackberry devices. The question is whether operators noticed any change in adoption and retention rates for customers with Blackberry devices.
Tags: Adoption, Apple, attraction, Blackberry, customers, device, iPhone, Key Performance Indicators, KPI, Loyalty, manufacturer, migration, mobile, Mobile Data Intelligence, operators, rates, retention, RIM, Smartphones
According to a recent study by Nielsen Research, Play Before Work: Games Most Popular Mobile App Category in U.S., the average mobile gamer plays an average of 7.8 hours a month. Neuralitic’s SevenFlow solution dove even further to unlock key traits of these users, including devices, in a recent customer study.
Topics: Browsing, Campaign Management, Content Analysis, Customers, Device Categories, Device Manufacturers, Downloads, Gaming, PC Cards/USB Sticks, Peer to Peer, Social Media, Tablet, Trends, Video Tags: Android, Apple, Blackberry, gaming, gaming sites, Google, mobile, Mobile Data Intelligence, movie downloads, music downloads, Nielsen, Nokia, PC cards, Peer-to-Peer, smartphone, Zynga
We all understand that social media is a key part of any mobile operator marketing strategy. But besides its enormous popularity, do we know why or how to use it in marketing campaigns? Neuralitic’s most recent data, using its SevenFlow Mobile Data Intelligence (MDI) solution, can help position the right offer in front of the right customer.
Topics: Audience Mesurement, Browsing, Campaign Management, Customers, Device Categories, Device Manufacturers, Device Models, Instant Messaging, MMS, Music, Price/Data Plan, Smartphone, SMS, Social Media Tags: Apple, Bit Torrent, Facebook, Flickr, MMS, Mobile Data, Mobile Marketing Campaigns, Mobile Subscribers, Music, Skype, Smartphones, SMS, Social Media, Tiered Pricing Plans, Twitter, WordPress, YouTube, Zynga
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